Proper Scoring of Evaluations

Different shopping companies have different methods of scoring, so you should familiarize yourself with the method the company for which you are supplying shopping services utilizes before you begin scoring an evaluation.


AboutFace’s scoring protocol is outlined below. Some questions are simply answered Yes, No or N/A, while others are rated on a 0-10 or 0-5 gradient scale. Make sure you are acquainted with the gradient scoring differences before you begin to score an evaluation. As the chart header below states, “It is all about subtle distinctions!”


Gradient Scoring