Rejected Shop Projects

Rejected shop projects are not eligible for payment.

Here are some reasons why a shop project might be rejected:

  • No names were acquired
  • The shop project was not completed by the due date
  • The mystery shopping supplier went at the wrong time
  • The mystery shopping supplier went to the wrong location
  • The mystery shopping supplier failed to submit proof-of-visit (receipt, business card, quote, promotional materials, etc.)
  • The form lacked significant detail or was overly vague, causing the thoroughness of the visit to be questioned
  • The mystery shopping supplier failed to evaluate a required area
  • A client-approved scenario was not followed
  • The mystery shopping supplier did not respond to requests from Quality Control for follow-up information